How to be a star customer
Builders (and other trades) cop a lot of flack – people complain that they’re late, they’re untidy, they’re slow and they’re too expensive. I’m married to a builder and, while he might not be the world’s best bed maker, he’s an excellent tradesman who takes great pride in his profession and the professionalism of the entire 5to50 team. So I was heartened to see a story in Domain (across the Sydney Morning Herald and The Age) last week that asked customers to consider whether they might be the problem.
